Wycom Technology – Response to COVID-19!
|Wycom Technology – Response to COVID-19! Wycom understands that we are in challenging times and that each and everyone of us have been affected by the restrictions that have been placed in response to COVID-19 and we can assure our friends and clients Wycom takes these measures seriously. Wycom has taken the following measures to ensure the safety of our staff and clients: Wycom staff where possible are working from home in accordance with Social Distancing guidelines. We have reduced on-site visits to emergency or urgent/unavoidable only. Wycom Office/Workshop visits are appointment only. Delivery schedules have been reduced and zero contact. Wycom staff have been provided with sanitizer cleaners for regular use. Staff Meetings are online only Our support team stand ready and able to assist you as normal, our support team can be contacted on 0243511361 or by email firstname.lastname@example.org.|
Working from home? With new social distancing requirements Wycom is aware that a lot of our clients are choosing to work from home as per the COVID-19 health guidelines. When working via remote we can find challenges that we would not necessary find in our offices. Apart from the kids and where did all my milk go?
|Expert cybersecurity tips for home-working Enable multi-factor authentication wherever possible, adding another layer of security to any apps you use. Having a VPN solution, which sits on the PC, laptop, or mobile device and creates an encrypted network connection, should be encouraged. A VPN makes it safe for the worker to access IT resources within the organisation and elsewhere on the internet. Without the right security, personal devices used to access work networks can leave businesses vulnerable to hacking. Hackers want to manipulate your fears about COVID-19 Two major categories of attacks are using the words “coronavirus” or “COVID-19” to attract targets in high numbers, phishing attacks, which lead you to fraudulent websites and try to trick you into entering sensitive information like passwords or credit card numbers in which victims were tricked into starting a download of malware, all of which referenced the health crisis. WYCOM Tips for working for home Check your Internet access is stable and reliable – If not you can call your provider and change your speed plans, track faults or add data.We can also assist you with advice. Make sure the home computer you are using is connected to your internet modem or you are in comfortable range of your home WiFi. Got kids at home? Kids using computers and tablets for streaming can slow the internet at home down.If this happens you may need to ask the kids to reduce their streaming demands or contact your provider for a speed boost. Remote accessing using your home computer.If you are using your home computer to remote access to work please make sure that you have Windows updates right up to date and that you have a current active antivirus running on your computer, Wycom recommend and sell Kaspersky Internet Security or business users Sophos Enterprise .Turn off any unnecessary programs running in the background of your computer like Spotify, Netflix and other music/video streaming services and downloads. Be wary of free software offers for COVID-19 for file sharing or online meetings. DO NOT open or click on links on suspicious emails at home or at work. Make sure your home computer and WiFi have a secure password. Know who the key contact person is at your office. Keep the Wycom support number handy 0243511361 What to do with that old computer? With Windows 7 being retired we are finding that many are taking advantage by retiring their old computers and updating to a new computer. But what happens to that old computer and importantly the data that lives on that computer, be sure that your private information does not end up in the wrong hands. If you drop off that old computer to Wycom and we will securely wipe and destroy the files on that old computer before taking that computer for Ewaste recycling for $70ex GST. Remember your old computer knows things about you that should not be left for someone else to find. If you would like to discuss options to replace or upgrade your old computer we are happy to assist you. WYCOM COVID-19 Handy Links: NSW Department of Health – https://preview.nsw.gov.au/covid-19 Australian Taxation Office – https://www.ato.gov.au/Individuals/Dealing-with-disasters/In-detail/Specific-disasters/COVID-19/ https://treasury.gov.au/coronavirus https://www.nbnco.com.au/ https://www.lenovo.com/au/en/pc https://www.wycom.com.au/ |
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