It is crucial I am able to trust and rely on the services we buy. With a relationship of over 16 years young, Wycom Technology is a true example of an ideal partnership that reflects these key points. I know without a doubt the boys are available to assist with all our IT needs in a prompt, friendly and professional manner. Even the ‘small’ things are handled quickly and easily.
Their approach is pro-active, not reactive and this is reflected in regular maintenance and risk analysis of potential issues which play key to a stable and efficient IT system. Even down to the 1 minute IT lessons Kane or Kayvan often give me, their focus is ensuring we understand the capabilities of our IT system whilst firm in the knowledge that they are working behind the scenes.
We have been through several server upgrades and the downtime and ease of transition to the new servers have been seamless. It goes without saying that Wycom keeps us updated with the latest the IT industry has to offer and constantly looks at ways of improving functionality and data storage. Our discussions are informative and thorough and often leave us with a new way of thinking or a different approach to how we handle our IT.
As a testament to a brilliant working relationship we have recommended several clients to Wycom Technology over the years and will continue to do so.
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